What happens if I lose the Bill of Lading?
If original B/Ls are lost, you'll need to provide a bank guarantee and letter of indemnity to the shipping line. This process can take 2–4 weeks. The Ship Cars recommends telex release to avoid this risk.
Bill of Lading Explained: Your Most Important Shipping Document
A comprehensive guide to the Bill of Lading — what it is, why it matters, and how it protects your vehicle during international shipping.
Frequently asked questions
Do I need the original Bill of Lading to collect my car?
It depends on the destination. Some ports require original documents, while others accept telex/express release. The Ship Cars advises on the correct arrangement for your destination.
Can I change the consignee on a Bill of Lading?
Yes, but it must be done before the vessel arrives at the destination. An amendment fee may apply. Contact The Ship Cars immediately if consignee details need to change.
How many copies of a Bill of Lading are issued?
Original B/Ls are typically issued in triplicate (three originals). Only one needs to be presented to claim the cargo, but all must be accounted for.
Who pays for the Telex Release fee?
Standard practice is shipper-pays at origin. UK carriers charge GBP 35-GBP 75 per Telex Release. If the buyer requests Telex Release after Original B/Ls have been issued, the buyer pays a higher conversion fee (GBP 95-GBP 180) plus the return of all original sets to the carrier.
Is an electronic B/L (eB/L) accepted everywhere?
Not yet. eB/Ls under the essDOCS or WAVE BL platforms are accepted by all major carriers and increasingly by UK, EU, Singapore and Australian customs, but African and Middle East customs largely still require paper originals or formal telex release. Check destination acceptance before opting for eB/L.
What happens if the consignee refuses the cargo at destination?
The shipper retains title via the unsurrendered B/L and can instruct the carrier to release to an alternative consignee, return the vehicle to the UK, or auction it locally to recover costs. Storage and demurrage charges accrue from day 5-7 at the destination port — act within the first week to avoid losing the value of the vehicle to port charges.
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