Step 1 — Confirm Your Quote
Every booking starts with a written quotation. Send us the vehicle make, model, year, dimensions if it is non-standard, the UK collection postcode and the destination port or door address. We return a fixed all-in price covering ocean freight, terminal handling at the UK end, export documentation and marine insurance where you have asked for it.
Read the quote carefully before accepting: it states the shipping method (RoRo, shared container or exclusive container), the named sailing window, what is included at the destination port, and what you will be responsible for once the vessel arrives. If anything looks unclear, ask before you book — changing method after a booking is confirmed usually means re-quoting the space.
Step 2 — Reserve Your Sailing
To reserve space we need a signed booking confirmation and a deposit. Space on RoRo vessels is allocated on a first-committed basis, and peak routes such as the UK to Australia and the UK to the Gulf fill several weeks ahead, so an early reservation protects both your date and your price.
At this point we raise the booking with the carrier, issue your booking reference and send the port delivery instructions, including the terminal address, the gate-in window and the paperwork to bring with the vehicle.
- Signed booking confirmation returned by email
- Deposit paid by bank transfer or card
- V5C, photo ID and proof of address supplied
- Destination consignee details confirmed
Step 3 — Deliver the Vehicle or Book Collection
You can drive the vehicle to the port yourself within the gate-in window, or add UK collection to the booking and we will send an enclosed or open transporter to your address. Collection is usually the safer option for low-slung, classic and non-running vehicles.
Before hand-over the vehicle should be clean inside and out, carry no more than a quarter tank of fuel, have no personal effects on board unless they have been declared, and come with one working key. We complete a condition report with photographs at gate-in and send you a copy the same day.
Step 4 — Export Clearance, Sailing and Tracking
We file the UK export declaration, notify the DVLA of permanent export where the vehicle is being exported for good, and issue the Bill of Lading once the vessel has sailed. The Bill of Lading is the title document at the destination, so it is released to you when the balance has cleared.
You will receive the vessel name, the sailing date and the estimated arrival date, and can follow the voyage through our tracking updates. We notify you before arrival so the consignee can prepare customs clearance and avoid demurrage or port storage charges.
Frequently Asked Questions
How far in advance should I book?
Two to four weeks ahead is comfortable on most routes. For Australia, New Zealand and the Gulf during peak months, book four to six weeks ahead to secure the sailing you want at the quoted rate.
When do I pay the balance?
The balance is due before the Bill of Lading is released, which is normally within a few days of the vessel sailing. We do not release original shipping documents against an unpaid balance.
Can I change my sailing after booking?
Usually yes, subject to the carrier's rollover terms and space on the next vessel. Tell us as early as possible: changes requested after gate-in has opened can attract terminal amendment fees.
What if my vehicle does not start?
Non-running vehicles cannot be shipped by RoRo but can be winched into a container. Tell us at quotation stage so we price the correct method and arrange winching at the terminal.
Ready to book?
Get a fixed-price quote first — most quotes are returned the same working day.